Monitoring of Unauthorized Dumping for

Commercial & Multi-Family Property

Owners & Operators

Convenient Online Payment

FAQs

Who is Dumpster Charge and what do you do?

Dumpster Charge is a reputable provider of video monitoring solutions for commercial and multi-family properties to identify unauthorized and illegal usage of their facilities’ dumpsters. We specialize in utilizing video surveillance technology to identify violations and issue dumping charge notices to the appropriate parties to recuperate the increased operating costs caused by the illegal dumping activities.

Why are you contacting me?

If you have been contacted by Dumpster Charge, then you and/ or your vehicle have been identified, via our video surveillance system, for unauthorized waste disposal at one of the facilities we monitor. In some instances, you may be permitted to use the facility dumpster for basic household or business refuse but have been recorded disposing of prohibited items such as hazardous substances or bulky items.

How do I resolve this issue?

We make every effort to offer convenient options for resolving your dumping charge notice. You can easily pay online above or contact us by phone at 770-697-1508 or via email [email protected].

Can I speak to someone about my issue?

Yes, our representatives are happy to assist you. If you have concerns or questions about your dumping charge notice, please contact us via email at [email protected] for quickest response times. You may also call us at at 770-697-1508.

How does Dumpster Charge identify infractions?

Our video surveillance systems are integrated with a comprehensive database of authorized residents/tenants and their motor vehicle information. By cross-referencing the license plate numbers against the database, we can identify vehicles that are not authorized to use the designated multi-family apartment or business dumpsters. Additionally, approved residents/ tenants may also receive a dumping charge notice for disposal of prohibited items.

What are considered unauthorized items?

Unauthorized items include hazardous materials and/ or bulky items, regardless of whether they were placed in the facility’s dumpster by authorized users or by someone engaging in illegal dumping. Furthermore, household trash deposited by individuals without proper authorization to access the dumpster facilities also falls under the category of unauthorized items. The clean-up and disposal of such items results in the property owner incurring increased costs.

How does Dumpster Charges handle identified offenses?

Once an infraction is identified using our video surveillance system, we follow our established protocols to address the situation. This process may include issuing dumping charge notices to the appropriate parties, communicating with property management to resolve the issue and prevent future infractions, and/or taking legal action to recover losses incurred due to the illegal dumping.

Why is it important to identify and address violations related to dumpster use?

Proper use of dumpsters is essential for maintaining cleanliness, preventing overflow, and ensuring the efficient and cost-effective disposal of waste. By identifying and addressing infractions, Dumpster Charges can improve efficiency and reduce costs for the property owners, while also promoting a clean and healthy community for residents and businesses. Unauthorized use of private property dumpsters often results in increased operating costs for the property owners. Dumpster Charge helps property owners recover their losses by issuing dumpster charge notices to the responsible parties.

How do I appeal a dumping charge notice?

If you believe you have received a dumping charge notice in error, please send us an email at [email protected]. One of our friendly and professional representatives will reach out to assist you.

Is it really illegal to use a multi-family housing or business dumpster?

Yes, it is unlawful for unauthorized individuals to utilize private property dumpsters, which could result in prosecution pursuant to Georgia Code § 16-7-52.

What is Georgia Code § 16-7-52?

Georgia Code § 16-7-52 (Title 16 Crimes & Offenses, Chapter 7 Damage to & Intrusion Upon Property, Article 2 Criminal Trespass and Damage to Property, Part 3 Waste Control) outlines infractions for unlawful dumping including unauthorized use of a dumpers in or on any private property.

What if I didn’t know I was not allowed to use the dumpster?

Appropriate signage is prominently displayed at each of the facilities we monitor.

How does Dumpster Charge calculate fees?

Fees are reflective of the additional costs incurred by the property owner for waste overage, clean-up, and/ or damages.